HMC’s Home Health Care Service improvements reduces unnecessary emergency visits

Doha, Qatar: A comprehensive set of service improvements implemented by Hamad Medical Corporation s Home Health Care Service (HHCS) has led to a reduc...

Doha, Qatar: A comprehensive set of service improvements implemented by Hamad Medical Corporation’s Home Health Care Service (HHCS) has led to a reduction in the number of unnecessary visits to emergency departments by registered patients.

The service changes have resulted in the percentage of home health care patients visiting an emergency department each month falling from an average of eight percent to five percent.

Dr. Feras Haddad, Sr. Consultant Head of Section and Lead Physician, HHCS, said: “Our Home Health Care Service provides a wide range of healthcare services to more than 2,600 registered patients, most of them over 60 years of age with multiple co-morbidities. Our aim is to deliver healthcare and assistance to patients in the comfortable and familiar environment of their home, ultimately reducing their need to visit a hospital or healthcare facility for their care.”

“Since the start of 2021, our HHCS has introduced multiple initiatives to ensure patients receive the best care possible at home and to reduce unnecessary emergency department visits, relieving pressure on hospital beds and enhancing the care experience for patients.”