Health-care evacuations are the 'new normal.' Here are lessons from Alberta's last wildfire season

The meals hadn't even been served at the 2023 Physicians Appreciation Dinner in Grande Prairie, Alta., when Candice Edey stepped forward to deliver the bad news.

"I had to go up to the microphone and, at this event that was supposed to be really appreciative of the folks in the room, and just let them know that we were going to basically be staging a mass casualty kind of incident response," said Edey, senior operating officer for the Grande Prairie area of Alberta Health Services (AHS).

Shortly after her announcement on May 6, Edey headed to the hospital to prepare for the arrival of 43 patients forced by wildfire to flee the town of High Prairie, about 150 kilometres away.

"In health care, there's lots of times when we just have to figure out things as we go," she told Dr. Brian Goldman, host of CBC Radio's White Coat, Black Art.

During last year's history-making wildfire season, the hospital became an ad hoc staging centre three times, helping about 100 relocated patients and continuing care residents from threatened communities. Officials and first responders say they've taken lessons away from 2023 about how to prepare for, and respond to, patient evacuations as they become the "new normal."

Cale Holmstrom's wildfire season last year began with an off-duty phone call. "Learned my lesson," he said. "Never look at your work phone when you're outside of work."

Holmstrom is a clinical operations manager with AHS, looking after EMS stations in the Slave Lake district, about 225 kilometres northwest of Edmonton. That phone call kicked off his efforts to move patients and long-term care residents around the huge (about two-thirds of the province) and sparsely populated north zone last year.  

With a wildfire threatening the hospital in High Prairie, Holmstrom prepared even before there was any order to move patients to Grande Prairie, which is about a two-hour drive on a normal day.

"Anybody that's going to take more than a few minutes to get them up and get them out the door, we really wanted to pre-plan," said Holmstrom, who also has experience responding to the fires at Slave Lake in 2011 and Fort McMurray in 2016.

During last year's crisis, he and two other health-care officials sat down and took an inventory of every patient who would need to be moved: "Are they able to take a few steps to get up into an aircraft, if we need to fly them?" he said. "Can they step up into an ambulance? Do we really need to treat them as wheelchair or stretcher-bound-type patients?"

In the end, the decision was made not to use any aircraft because of the wildfire smoke. 

Holmstrom said the convoy of school buses, ambulances and recreational buses that headed for Grande Prairie opted for a safer, but slower, route to keep the patients at ease — bypassing a more direct road because there were unpredictable nearby fires.

Many of those high-needs patients and long-term care residents were taken to the designated staging area, Grande Prairie Regional Hospital, and eventually to other destinations.

Edey's experience creating a staging area for patients at the hospital was brand-new.