"Fell Short, Matter Of Personal Anguish": Tata Boss on Air India Pee-Gate
NDTV
"Air India's response should have been much swifter. We fell short of addressing this situation the way it should have been," Mr Chandrasekaran said in a statement.
Tata Sons chairman N Chandrasekaran today said that the incident where a drunk man urinated on a female passenger on an Air India flight was a matter of personal anguish to him.
"Air India's response should have been much swifter. We fell short of addressing this situation the way it should have been," Mr Chandrasekaran said in a statement.
"The Tata Group and Air India stand by the safety and well-being of our passengers and crew with full conviction," he added.
The Tata Sons chairman also said that they will review and repair every process to prevent such incidents from happening.
