Families of American captives frustrated with Justice Department

When relatives of American oil executives jailed in Venezuela met virtually with a senior Justice Department official this month, it didn't take long for their frustrations to surface.

The relatives vented about the extradition to the U.S. of an associate of Venezuelan President Nicolas Maduro, an action that inflamed tensions with Caracas and resulted in the American captives being returned to jail from house arrest that day.

The meeting, described by a person who participated in it, ended without firm commitments. But it underscored the simmering frustrations directed by some hostage and detainee families toward the Justice Department, an agency they see as unwilling to think creatively about ways to bring their relatives home from abroad and stubbornly resistant to the possibility of exchanging prisoners.