Elwood Edwards, voice of AOL’s iconic greeting ‘You’ve Got Mail,’ dies at 74

Elwood Edwards, a behind-the-scenes graphics and camera operator at local Cleveland television station WKYC whose voice was propelled to worldwide fame after he recorded AOL’s email greeting, ‘You’ve Got Mail,’ has died, according to his former employer. He was 74.

Elwood Edwards, a behind-the-scenes graphics and camera operator at local Cleveland television station WKYC whose voice was propelled to worldwide fame after he recorded AOL’s email greeting, ‘You’ve Got Mail,’ has died, according to his former employer. He was 74. WKYC said he passed following an undisclosed “long illness.” Any former AOL user can recognize his voice. More than 30 years ago, Edwards recorded four iconic lines for what was then a little-known company called America Online. His wife, Karen, worked at Quantum Computer Services, which eventually became AOL, Edwards said in an AOL YouTube video in 2012. In 1989, she overheard former CEO of America Online, Steve Case, discussing adding a voice to the upcoming AOL software. She volunteered her husband, and Edwards recorded the phrases on a cassette deck in his living room. Those four phrases – “Welcome,” “You’ve Got Mail,” “Files done,” and “Goodbye” – would eventually be heard by hundreds of millions of people and become a staple part of the AOL experience. AOL and CNN had shared common ownership for about 15 years but are no longer related. “I had no idea it would become what it did, I don’t think anybody did,” Edwards said in a 2019 interview on podcast “Silent Giants with Corey Cambridge.” “Suddenly, AOL took off… I remember standing in line at CompUSA and seeing (stacks of AOL CDs) and thinking, ‘my voice is on every one of those, and nobody has a clue.’”