Elder Line keeps ringing
The Hindu
Helpline logs 6,144 calls within 10 days of launch in State
On the second day after the formal launch of Elder Line, a toll-free helpline (14567) for the elderly, in the State, its ‘Connect Centre’ at Poojappura here registered more than 1,000 calls in a 12-hour period.
Within 10 days from the helpline launch on November 1, a total of 6,144 calls from across the State were logged.
The pan-India Elder Line has been set up by the Union Ministry of Social Justice and Empowerment, National Institute of Social Defence (NISD), and the State Governments with technical support from Tata Trust to provide information and guidance on problems faced by the elderly on a day-to-day basis. In Kerala, the helpline functions under the Social Justice Department.
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