Elaine Chao warns of more scrutiny following airlines' 'total nightmare' over Christmas
Fox News
Former Transportation Secretary Elaine L. Chao reacted to the chaos at American airports after Southwest and other airlines canceled flights over the holiday
"On top of that, [Southwest] should be prepared for a lot of scrutiny from the Department of Transportation, from Congress and from the public. It's going to take some time for trust to be reinstated once more between the airlines and also the company," she said on "The Story." Charles Creitz is a reporter for Fox News Digital.
Chao also reacted to claims, in Southwest's case, that their slightly different flight patterns combined with the lack of substantive hubs compared to other major airlines may have also attributed to the fact their passengers were the ones most affected by the Arctic bomb cyclone's disruption of air travel. He joined Fox News in 2013 as a writer and production assistant.
Charles covers media, politics and breaking news, and has covered the annual CPAC conference for Fox News Digital.