Corporation launches smarttrichy.in, Citizen App
The Hindu
It is an integrated portal which will bring all its services into one domain.
The Tiruchi Corporation has launched an integrated portal to bring all its services into one domain. The website, , and a Citizen App, which will be managed by the Integrated Command and Control Centre (ICCC) were launched on Saturday.
The website allows citizens to browse the services provided, points of contact, places of tourism and other such information. The public can also use the portal and the App as a grievance redress system. A complaint can be raised through the citizens’ service section of the website or the App, through which the information will be directed to the respective departments. People can also track the progress of the complaint. If not addressed in 48 hours, a higher authority will be alerted.
Speaking to the press, Chief Engineer S. Amuthavalli said that the ICCC would serve as a monitoring system for authorities and the public. It would also allow the engineers working at the ICCC to analyse and provide data for the perusal of the civic body.
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