City of Montreal revamping complaint process for racism victims
Global News
Those who represent the victims say the measure doesn't help resolve their complaints. They want to sit down with the city. Ensemble Montreal wants a public inquiry.
The City of Montreal says it will revamp its complaint process for employees who say they are victims of racism.
“We hear you, we see you and we won’t let you down,” said Dominique Ollivier, the city’s executive committee chair.
A confidential phone line will be set up first, then a one-stop portal to process complaints.
An external committee will oversee the portal is effective.
“The objective of this window will be to offer human and personalized support to people who wish to file a complaint and to ensure follow up with the authorities,” Ollivier explained.
The measure was announced during the city’s second annual progress report looking into systemic racism.
It also follows reports of racism and discrimination against dozens of city employees across different boroughs were discussed.
Victims say they placed complaints but they never received justice, and they still have to work with their alleged aggressors.
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