Chipotle doesn't want you to order at its newest restaurant
CNN
Digital orders and drive-thrus are the future of Chipotle. Now, the fast casual chain is designing a restaurant to reflect that.
Chipotle is soon opening a new location in Cuyahoga Falls, Ohio that eliminates the dining room and in-person ordering, forcing customers to only order ahead through its app or website. The restaurant will also have a drive-thru — which the company calls a Chipotlane — as well as a walk-up window for order pickups and a small patio section where customers can eat their meals.
Around 10% of Chipotle's roughly 3,000 US locations currently have a drive-thru, which have become increasingly important during the pandemic with basically all the major fast food brands building more of them.
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