Chi-Cheemaun passengers stranded when Georgian Bay ferry breaks down
CBC
Some passengers are still smarting after the Chi-Cheemaun ferry left them stranded on the wrong side of Georgian Bay last weekend.
Mechanical problems forced several sailings between Manitoulin Island and Tobermory to be cancelled on Aug. 6, just days after a malfunctioning ramp at the South Baymouth dock also saw the service stopped for a few days.
Vivienne Smith from the village of Matachewan near Kirkland Lake was one of 18 walk-on passengers stuck in Tobermory.
Smith, who was travelling with her boyfriend and elderly mother, says after several hours of waiting at the dock, they were taken to a hotel in Wiarton and the next day put on a school bus for a nine-hour ride back to South Baymouth.
"I think everybody that were there were flabbergasted that there was no Plan B in effect. It's very unacceptable to us," said Smith.
"We had no knowledge that if something happened we were on our own. It shouldn't be like that. There should be a plan in place, I would think."
Smith says she was told that some of her expenses would be reimbursed, but she has not heard any details yet.
The Owen Sound Transportation Company, the provincial agency that operates the ferry, called the cancellations "unprecedented."
"In the rare occurrence of a cancellation due to mechanical issues, OSTC crew and staff place focused attention to finding out how the failure occurred and taking necessary steps to resolve with as limited as possible disruption to service," reads a statement provided to the CBC.
"Our walk-on customers that leave the ship for a later sailing will always have the risk of a cancellation due to weather or unforeseen safety events on any ferry vessel. We do and will continue to do the best in any given situation."
"I hope our valued customers will also appreciate that ready access to alternate transportation and immediate accommodation in the height of this year's tourist season, does take time and that our staff will always do the right thing."
The Salvation Army can't fundraise in the Avalon Mall after this year. It all comes down to religion
This is the last Christmas season the Salvation Army's annual kettle campaign will be allowed in the Avalon Mall in St. John's, ending a decades-long tradition.
The province and district social services administration boards say plans are in place to ensure people on social assistance do not miss out on benefits as a result of the strike by Canada Post employees.
Near the exit to Truro, N.S., a cluster of colorful tents and a lone RV can be seen alongside Highway 102, some tucked under the overpass for shelter from the elements.
Police and Public Trust, a project of the CBC News Atlantic investigative unit, scrutinizes the largely off-limits police complaint and discipline systems across the region. Journalists are using access to information laws and, in some cases, court challenges to obtain discipline records and data.
Toronto police have arrested a GTA woman who they allege scammed dozens of Taylor Swift fans out of more than $70,000 by promising them tickets that never materialized.
Montreal was, in years past, considered a haven for renters. But those days are long gone.
WARNING: This story details violent events surrounding a fatal police shooting.
It took Gordon Frentz over 14 hours to drive through the snow from Grande Prairie, Alta., this past weekend to compete at this year's Canadian Western Agribition in Regina.
The coroner's inquest into the drug-related deaths of six men in custody at the Hamilton-Wentworth Detention Centre will revisit 2018 recommendations relating to eight other inmate deaths to determine what's been done to implement them, the inquest's lawyer said Monday on the first day of hearings.
Emily Walstrom was expecting to lay her father to rest this month, but instead, she says his cremated remains are stuck in a Canada Post facility in B.C., delayed by the ongoing national postal strike.
A Friday night fire hasn't caused any impact to operations at the Dryden mill, the company said.