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CEO Mark Zuckerberg responds to the massive Facebook document dump
CNN
CEO Mark Zuckerberg kicked off Facebook's quarterly earnings call by addressing the latest wave of coverage based on a trove of leaked internal documents on Monday.
"Good faith criticism helps us get better, but my view is that we are seeing a coordinated effort to selectively use leaked documents to paint a false picture of our company," Zuckerberg said. "The reality is that we have an open culture that encourages discussion and research on our work so we can make progress on many complex issues that are not specific to just us."
The company's results come amid perhaps the biggest crisis in the social media giant's 17-year history. Tens of thousands of pages of internal documents leaked by whistleblower Frances Haugen informed the Wall Street Journal's "Facebook Files" series, and on Monday, a flood of additional news coverage by a consortium of 17 US news organizations, as well as hearings with US and UK lawmakers. The documents provide the deepest look yet at many of Facebook's biggest problems, including its struggles to regulate hate speech and misinformation, the use of its platform by human traffickers, research on harms to young people and more.