CCPA levies ₹1 lakh fine on Cloudtail for selling pressure cookers on Amazon in violation of BIS standards

The CCPA initiated suo-moto action against e-commerce platforms for sale of domestic pressure cookers in violation to compulsory standard

The Central Consumer Protection Authority (CCPA) has imposed a penalty of ₹1 lakh on  Cloudtail India for selling pressure cookers on Amazon in violation of mandatory BIS standards.

The authority has asked Cloudtail to recall 1,033 pressure cookers and also reimburse the money to customers.

According to an official statement, CCPA – headed by Chief Commissioner Nidhi Khare –  has passed an order against Cloudtail India Pvt. Ltd. for "violation of consumer rights and unfair trade practice" by selling domestic pressure cookers in violation of mandatory standards.

The standards are prescribed as per Domestic Pressure Cooker (Quality Control) Order, 2020.

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"The company was also directed to pay a penalty of ₹1,00,000 for selling domestic pressure cookers to consumers in violation of mandatory standards prescribed under the QCO and violating the rights of consumers," the statement said.

The CCPA initiated suo-moto action against e-commerce platforms for the sale of domestic pressure cookers in violation of compulsory standard.