
Canada Place closed due to flooding at downtown Edmonton building
Global News
Albertans trying to pick up rushed passports at the Service Canada site in downtown Edmonton were out of luck Thursday, after flooding forced Canada Place to close.
Albertans trying to pick up rushed passports and deal with other things only available at the downtown Edmonton Service Canada site were out of luck Thursday because Canada Place was closed.
The federal building on Jasper Avenue is temporarily closed due to flooding and water damage, according to Service Canada’s website and notices posted on the door of the building.
An employee told Global News they showed up for work and were told there was no heat in the building and staff were moved elsewhere for the time being.
The notice said the building was closed until Monday, Dec. 9, at 8:30 a.m.
While there are several Service Canada offices in Edmonton, the downtown passport office is the only site in the city where people can request (for an extra fee) urgent delivery (next business day), express delivery (two to nine business days) and delivery in 10 business days.
The normal wait time is more than 20 days with the passport being delivered via Canada Post — which isn’t an option now, amid the strike that’s gone on for the past three weeks.
Tanya Johnson and her daughter Chloe Kitchen showed up Thursday morning only to be told by security the building was closed.
Johnson has her passport already but Kitchen and her three sisters ordered rushed passports for an upcoming trip to Africa — they leave on a month-long visit to Zimbabwe in 10 days.