Bride scrambles to fly guests to Las Vegas after Swoop cancels flights
CTV
A woman in Brantford, Ont. is scrambling to get flights for her guests rebooked for her wedding in Las Vegas, after Swoop Inc. cancelled flights for her and 14 others planning to attend the wedding.
A woman in Brantford Ont. is scrambling to get flights for her guests rebooked for her wedding in Las Vegas, after Swoop Inc. cancelled flights for her and 14 others planning to attend the wedding.
“On Monday, four weeks before my wedding, they cancelled every single flight. For myself, my soon to be husband and all my family and friends,” Tami Taylor said.
Taylor, her fiancé, and 13 guests all booked flights through Swoop from Hamilton to Vegas for her wedding in August.
“Swoop recently processed a schedule change impacting flights between July 27 to August 31, making measured adjustments to our schedule to proactively mitigate last-minute disruptions during the peak travel season,” Julia Brunet, a communications advisor for Swoop Inc. said in an email.
Taylor said some guests received refunds, but the cost for flights has multiplied and now they can’t afford a new ticket. Others rebooked to times that won’t work. Some guests also purchased non-refundable tickets for shows in Vegas they won’t be able to see.
“As of yesterday there were no direct flights left for any of my guests. So they’re on layovers that instead of coming home on the Sunday, they can’t come home until the Monday,” Taylor said.
Taylor and her fiancé have been rebooked to fly out of Toronto instead of Hamilton. So far, four guests say they won’t be able to go.
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