Blinkit launches 10-minute ambulance service, starting with Gurugram

Quick-commerce company Blinkit is launching a 10-minute ambulance service in Gurugram, said CEO Albinder Dhindsa.

Quick-commerce company Blinkit is launching a 10-minute ambulance service in Gurugram, with plans to expand the service to other cities in India in the next two years, announced Blinkit CEO Albinder Dhindsa on X on January 2.

Dhindsa said that the ambulances would have medical equipment such as oxygen cylinders, AEDs (Automated External Defibrillator), stretchers, monitors, suction machines, emergency medicines, and injections. The ambulance will come with a paramedic, an assistant, and a trained driver.

While the first five ambulances will immediately take to the roads of Gurugram, more users will be able to book a Basic Life Support (BLS) ambulance through the Blinkit app.

“Profit is not a goal here. We will operate this service at an affordable cost for customers and invest in really solving this critical problem for the long term,” said Dhindsa, adding, “We are carefully scaling this service up, as it is both important and new to us. Our aim is to expand to all major cities over the next two years. Let’s do our bit and make way for an ambulance always. You never know when you may save a life.”

A promotional image that he shared showed a flat fee of ₹2,000 for the ambulance service, along with warnings that the service did not support neonatal or ventilator care. Dhindsa also shared photos of uniformed Blinkit staff with the ambulances.

While many social media users lauded the 10-minute ambulance announcement, others criticised private players such as Blinkit for capitalising on a life-saving service that should have been provided free of cost and with acceptable operating standards by the government.

Zomato CEO Deepinder Goyal congratulated Dhindsa and his team.