Bengaluru Techie's Experience As A Swiggy Agent Is Winning The Internet

Ms Singh revealed that Swiggy's app empowers delivery agents with transparency.

Bengaluru techie Namrata Singh, a product manager with over nine years of experience, donned a Swiggy delivery agent's hat to understand the gig economy's impact. Sharing her experience on LinkedIn, Ms Singh highlighted the interesting aspects of the job and Swiggy's safeguards for ensuring smooth food deliveries.

"Homegrown brands like Urban Company, Swiggy, Zomato, Blinkit & Ola have created multiple jobs for the lesser educated segment in India and this is going a long way in improving the economy of our country," Singh wrote on LinkedIn. "I, like many others here on LinkedIn, fuel the demand of such services but I was always inquisitive how technology is utilised to fuel the supply end and my curiousity led me to Swiggy Deliveries."

Ms Singh revealed that Swiggy's app empowers delivery agents with transparency. They see both the distance (current location to the restaurant and then to the customer) and their potential earnings before accepting an order.