
Bengaluru man hacks IndiGo website to retrieve lost luggage. Now, Twitter wants his help
India Today
From asking Nandan Kumar to check their luggage status to requesting him to give them access to the portal to choose extra leg space and hot meals, people had a lot to say.
Nandan Kumar, a software engineer from Bangalore, has garnered the doting attention of netizens after he played an upper hand with IndiGo. While travelling from Patna to Bangalore on an IndiGo flight, Kumar was in a pickle after his luggage was mistakenly picked up by a co-passenger.
It did not take long for the incident to snowball into a larger scenario that prompted Kumar to use his developer skills for good.
The techie took to Twitter to share his story of retrieving his luggage and also pointed out the security breaches in IndiGo’s website.
Check out the post:
Soo I traveled from PAT - BLR from indigo 6E-185 yesterday. And my bag got exchanged with another passenger.Honest mistake from both our end. As the bags exactly same with some minor differences. 2/n
Kumar has now become a mini-celebrity among netizens for using his engineering skills for a necessary cause. So much so, that Twitter now wants his help to resolve their issues faced while travelling by flight.
From asking Kumar to check their luggage status to requesting him to give them access to the portal to choose extra leg space and hot meals, people had a lot to say.