BBMP set to roll out automated queue system

Critically ill COVID-19 patients will be in a priority queue that will be handled manually

Allocation of beds under the civic body’s Central Hospital Bed Management System (CHBMS) will soon follow an automated ‘queue system’ based on calls made to the call centre or war rooms by patients. This new system of bed allotment is likely to be implemented in a couple of days, said Arvind Limbavali, Minister for Forests, Kannada and Culture, who is also the nodal minister for war room and call centre management. The Minister held a meeting with COVID-19 war room officials to hammer out the details. In a press release, he stated that under the new system, when a request for a bed is logged into the system, the patient will be given a number automatically. Citizens will be informed of their position in the queue. This is an attempt to stop people from jumping the queue and bring in transparency to the bed allocation system. Once the system is stabilised in Bengaluru, the same will be extended to other parts of Karnataka, the release stated.