B.C. real estate agent who allowed client to conduct viewing unaccompanied agrees to $10K fine

A real estate agent who allowed a client to conduct their own private viewing of a Maple Ridge, B.C., home without a licensed professional present has agreed to a $10,000 fine for the misconduct.

A real estate agent who allowed a client to conduct their own private viewing of a Maple Ridge, B.C., home without a licensed professional present has agreed to a $10,000 fine for the misconduct.

According to a consent order published on the B.C. Financial Services Authority website Wednesday, Nan (Nancy) Wang admitted to facilitating the unaccompanied viewing, which occurred in July 2021. 

"Ms. Wang gave her Sentrilock access card directly to her prospective buyer client, who then conducted a private viewing of the property without the presence of Ms. Wang or any other licensed real estate professional," the consent order reads.

"After the buyer viewed the property, the sellers reported to their agent that they found the backdoor of the property had been left open and the front door was unlocked."

The consent order indicates Wang initially told the listing agent that she had given her access card to an unlicensed assistant, who led the viewing. She later admitted to the listing agent that this was untrue and apologized to the agent and his clients.

The incident was reported to the BCFSA in February 2022, and the agency began an investigation, according to the consent order.

When investigators contacted her in June of that year, Wang responded by acknowledging the misconduct and apologizing again.