Primary Country (Mandatory)

United States

Other Country (Optional)

Set News Language for United States

Primary Language (Mandatory)
English
Other Language[s] (Optional)
No other language available

Set News Language for World

Primary Language (Mandatory)
English
Other Language(s) (Optional)

Set News Source for United States

Primary Source (Mandatory)
CNN
Other Source[s] (Optional)

Set News Source for World

Primary Source (Mandatory)
AajTak
Other Source(s) (Optional)
  • Countries
    • India
    • United States
    • Qatar
    • Germany
    • China
    • Canada
    • World
  • Categories
    • National
    • International
    • Business
    • Entertainment
    • Sports
    • Special
    • All Categories
  • Available Languages for United States
    • English
  • All Languages
    • English
    • Hindi
    • Arabic
    • German
    • Chinese
    • French
  • Sources
    • India
      • AajTak
      • NDTV India
      • The Hindu
      • India Today
      • Zee News
      • NDTV
      • BBC
      • The Wire
      • News18
      • News 24
      • The Quint
      • ABP News
      • Zee News
      • News 24
    • United States
      • CNN
      • Fox News
      • Al Jazeera
      • CBSN
      • NY Post
      • Voice of America
      • The New York Times
      • HuffPost
      • ABC News
      • Newsy
    • Qatar
      • Al Jazeera
      • Al Arab
      • The Peninsula
      • Gulf Times
      • Al Sharq
      • Qatar Tribune
      • Al Raya
      • Lusail
    • Germany
      • DW
      • ZDF
      • ProSieben
      • RTL
      • n-tv
      • Die Welt
      • Süddeutsche Zeitung
      • Frankfurter Rundschau
    • China
      • China Daily
      • BBC
      • The New York Times
      • Voice of America
      • Beijing Daily
      • The Epoch Times
      • Ta Kung Pao
      • Xinmin Evening News
    • Canada
      • CBC
      • Radio-Canada
      • CTV
      • TVA Nouvelles
      • Le Journal de Montréal
      • Global News
      • BNN Bloomberg
      • Métro
MoreBack to News Headlines
Attention shoppers: Overcharged for an item at checkout? You might be able to get it for free

Attention shoppers: Overcharged for an item at checkout? You might be able to get it for free

CBC
Sunday, November 28, 2021 3:19 PM GMT

Planning to spend big this holiday season after last year's lockdowns? It pays to check your bill before leaving the store. 

Not only might you catch a mistake, but if you were overcharged for an item, you may also be able to get it for free or at a discount.

More than 7,000 retail stores in Canada — including many large chains — are members of the voluntary Scanner Price Accuracy Code.

Managed by the Retail Council of Canada (RCC), the code mandates that when shoppers are overcharged for certain items scanned at checkout, they're entitled to compensation.

"I love it," said Roxanne Joshua, of Newcastle, Ont., who learned about the code more than a decade ago. Over the years, she says she's been compensated about 150 times after catching pricing errors at the till.

"It's great for a couple of reasons," she said. "One, obviously, I get free items or discounted items. But two, it also keeps the stores accountable."

Canada's Price Accuracy Scanner Code has been around for nearly two decades, however, many shoppers still don't know about it. The code was created in 2002 by retail organizations to foster consumer confidence as stores began to adopt scanning devices at checkout.

"There was an element of lack of trust of machines reading barcodes," said Greg Wilson, the Retail Council of Canada's director of government relations in B.C.

The code applies to participating retailers across the country, except in Quebec, which has provincial laws covering retail pricing errors. 

Here's how the code works: When a customer alerts the retailer that the price of an item scanned at checkout is higher than the advertised price, participating retailers must honour the lower price. 

On top of that, if the item costs more than $10, the customer gets a $10 discount. If the item costs less than $10, the customer gets the item for free. 

On Monday, Karen Mellow, of Leamington, Ont., purchased a Roku streaming device at Best Buy. The advertised price in the store was $44.99, she said, however, when the cashier scanned the item at checkout, she was charged $64.99. 

When Mellow pointed out the error and mentioned the code — of which the store is a member — she said she was charged the lower price and got the $10 discount.

"Instead of $65, I paid $35," she said. "[The code], to me, ensures a retailer is trying to be honest."

Read full story on CBC
Share this story on:-
Run 3 Space | Play Space Running GamePlay Run 3, the ultimate space tunnel running game with 300+ challenging levels!Adv.
Traffic Jam 3D | Online Racing GameTraffic Jam 3D is a game where you’ll be driving through heavy traffic.Adv.
Duck Hunt | Play Old Classic GamePlay the classic 1984 light gun shooter game Duck Hunt on your browser.Adv.
More Related News
Parking Slot | Free Parking GamePlay Parking Slot, the best online 3D car driving and parking game.Adv.
Slope Ball Run - Play OnlineSlope Game takes you on an exciting journey of a ball on special paths.Adv.
Canada's merchandise trade deficit narrowed to $5.9B in May

Canada's merchandise trade deficit narrowed to $5.9 billion in May, according to data from Statistics Canada, after hitting a record high in April.

Non-profit run by 23andMe co-founder gets court approval to buy the genetic testing company

Anne Wojcicki's bid to buy 23andMe, the genetic testing company she co-founded nearly 20 years ago, has received the court green light.

Lululemon sues Costco over sale of alleged knock-offs

Lululemon is accusing Costco of infringing on its intellectual property by selling knock-offs of some of its most popular products.

© 2008 - 2025 Webjosh  |  News Archive  |  Privacy Policy  |  Contact Us