As Competitors Emerge, Country's Largest Carrier IndiGo Faces Spate Of Challenges: Report
NDTV
Just as it managed to put behind a public feud among its promoters, IndiGo is now grappling with employees leaving for better offers and slippages on its On-Time Performance (OTP).
It is the country's largest airline and has been ruling the Indian skies for long. But as the aviation sector slowly claws back to normalcy after two years of pandemic-induced carnage, IndiGo is facing heat from competition which has been compounded by staff problems, changes in top management and a fleet diversification.
Just as it managed to put behind a public feud among its promoters, IndiGo is now grappling with employees leaving for better offers, slippages on its On-Time Performance (OTP) and a handful of technical snags denting its image, according to analysts.
IndiGo had a domestic market share of 57.7 per cent in September, more than 1,600 daily flights and 279 planes but of late, the OTP has slipped to 84.1 per cent in September from 90.1 per cent in April this year.
In February 2020, before the pandemic, the airline had a market share of 48 per cent.