Analysis: Recent headlines reveal the two truths about social media
CNN
A version of this article first appeared in the "Reliable Sources" newsletter.
Two things have been made even more apparent in recent days: That social media can be exceptionally corrosive to society and that people will still continue to use the products in mind-boggling numbers. The storm of recent headlines might be tarnishing the reputation of Facebook and some of the other industry giants, but the numbers these companies are reporting in their earnings reports show that people will continue to use their products regardless.
Yes, there is a lot of huffing and puffing going on right now about how dangerous these products are, how unethical they behave, how for years they have poisoned the public conversation with hate and misinformation and outright lies and conspiracy theories. And yet, it must be asked: Has that compelled sizable numbers of users to logoff? To hit the delete button? To walk away from the toxicity?