Air India Offers $350 Vouchers To Passengers For 30-Hour Flight Delay
NDTV
The flight duration was around 16 hours. The airline has stated that the delay was due to several "technical and other operational constraints."
Air India has offered an apology voucher worth $350 (Rs 29,203) to each passenger of the flight that took off from Delhi to San Francisco after a delay of more than 30 hours. The flight duration was around 16 hours. The airline has stated that the delay was due to several "technical and other operational constraints."
"Please allow me to sincerely apologise, on behalf of Air India, for the extended delay in bringing you to San Francisco, which was caused by several technical delays and other operational constraints," Air India Executive Vice President and Chief Operating Officer Klaus Goersch said in a letter to the flight's passengers.
As a gesture of apology, Air India has offered a "travel voucher worth USD 350" for future travel with the airline, the letter dated May 31 stated.
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