Air Canada CEO to appear at Commons committee over accessibility services
BNN Bloomberg
The head of Air Canada is slated to come before a House of Commons committee hearing on services for Canadians with disabilities after incidents last year that drew heavy criticism.
Legislators summoned chief executive Michael Rousseau to appear this afternoon after numerous reports of passenger mistreatment.
The stories included an incident where a man with spastic cerebral palsy was forced to drag himself off of an airplane due to a lack of help from airline staff.
Rousseau apologized in November for the airline's shortfalls and announced he would speed up its accessibility scheme along with new measures to improve the travel experience for hundreds of thousands of passengers living with a disability.
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