AI grandma fights back against scammers

Meet Daisy – an AI-generated grandma created by British phone company Virgin Media O2 as the ultimate scam buster. Daisy's sole purpose is to talk to scammers all day so real people don't have to.

Daisy made her debut on Nov. 14 and has already had more than 1,000 conversations with scammers so far, the longest lasting around 40 minutes, frustrating them with her tech-illiteracy and wasting their time by telling irrelevant stories about her grandchildren.

"The newest member of our fraud-prevention team, Daisy, is turning the tables on scammers – outsmarting and outmaneuvering them at their own cruel game simply by keeping them on the line," Murray Mackenzie, director of fraud at Virgin Media O2, said in a statement.