
After face-recognition backlash, ID.me says government agencies will get more verification options
CNN
ID.me CEO and founder Blake Hall said in a press release Tuesday that the company is making it possible for government agencies to give users the option to verify their identity by talking to a human agent, rather than using ID.me's software.
A day later, the company behind that software, ID.me, said it will make it possible for people to skip the controversial technology to prove who they are before accessing some online services from government agencies.
ID.me CEO and founder Blake Hall said in a press release Tuesday that the company is making it possible for government agencies to give users the option to verify their identity — a one-time process — by talking to a human agent, rather than using ID.me's software. Otherwise, a user would need to take a picture of a photo ID, like a driver's license or passport, and then take a video selfie with a smartphone or computer so software could compare the two.