A/C problems at rental property for students in Waterloo

Residents of an upscale rental property for students in Waterloo are struggling to sleep at night because the air conditioning to the rooms is not working.

Residents of an upscale rental property for students in Waterloo are struggling to sleep at night because the air conditioning to the rooms is not working.

According to some residents at Rez-One Blair House, the A/C was supposed to be turned on about a month ago, but nothing has happened.

“It's just been really hot,” said Anna, a resident in the building. “They've been sending us emails that it's under repair. Every time we try to ask them when it'll be fixed by, they can't give us an answer.”

Rez-One has not responded to CTV News' requests for comment. But in an email sent last Thursday, it told residents something was wrong with the chiller’s computer chip.

The email said a contractor arrived to initiate a switchover, but discovered the computer chip was malfunctioning. Rez-One told residents without a replacement computer chip, the AC wont work, and it is not sure when that will be done.

“I emailed them about a possible rate reduction, or reimbursements for the fan I'm going to buy, but they just ghosted me,” Jeff Xu, another resident in the building said.

The building mostly houses students from the University of Waterloo, who have been struggling with the heat while trying to study for finals.