Primary Country (Mandatory)

United States

Other Country (Optional)

Set News Language for United States

Primary Language (Mandatory)
English
Other Language[s] (Optional)
No other language available

Set News Language for World

Primary Language (Mandatory)
English
Other Language(s) (Optional)

Set News Source for United States

Primary Source (Mandatory)
CNN
Other Source[s] (Optional)

Set News Source for World

Primary Source (Mandatory)
AajTak
Other Source(s) (Optional)
  • Countries
    • India
    • United States
    • Qatar
    • Germany
    • China
    • Canada
    • World
  • Categories
    • National
    • International
    • Business
    • Entertainment
    • Sports
    • Special
    • All Categories
  • Available Languages for United States
    • English
  • All Languages
    • English
    • Hindi
    • Arabic
    • German
    • Chinese
    • French
  • Sources
    • India
      • AajTak
      • NDTV India
      • The Hindu
      • India Today
      • Zee News
      • NDTV
      • BBC
      • The Wire
      • News18
      • News 24
      • The Quint
      • ABP News
      • Zee News
      • News 24
    • United States
      • CNN
      • Fox News
      • Al Jazeera
      • CBSN
      • NY Post
      • Voice of America
      • The New York Times
      • HuffPost
      • ABC News
      • Newsy
    • Qatar
      • Al Jazeera
      • Al Arab
      • The Peninsula
      • Gulf Times
      • Al Sharq
      • Qatar Tribune
      • Al Raya
      • Lusail
    • Germany
      • DW
      • ZDF
      • ProSieben
      • RTL
      • n-tv
      • Die Welt
      • Süddeutsche Zeitung
      • Frankfurter Rundschau
    • China
      • China Daily
      • BBC
      • The New York Times
      • Voice of America
      • Beijing Daily
      • The Epoch Times
      • Ta Kung Pao
      • Xinmin Evening News
    • Canada
      • CBC
      • Radio-Canada
      • CTV
      • TVA Nouvelles
      • Le Journal de Montréal
      • Global News
      • BNN Bloomberg
      • Métro
Winter Beanie Hat Scarf Gloves Set for Women Buy Now
HD Sound Bluetooth Speaker Buy Now
Hoowel Smart Watch for Men and Women Buy Now
OptiPlex 7020 i5-14500T MFF Buy Now
Michael Kors Oversized Runway Watch Buy Now
Schick Hydro Silk Touch-Up Dermaplaning Tool Buy Now
Men's Casual Blazer Buy Now
Olive Oil Dispenser Bottle for Kitchen Buy Now
Thigh Trimmers: Fat Reduction & Cellulite Buy Now
Women's Tote Bag: Work, Travel, Gym Buy Now
Elastic High Waisted Wide Leg Dress Pants Buy Now
BZB Women's Ribbed Tank Tops Buy Now
Women's Crochet Summer Top Buy Now
BALEAF Fleece-Lined Winter Leggings Buy Now
KODAK PIXPRO AZ405 Digital Camera (20MP, 40X Zoom) Buy Now
Meaningful Beauty Lifting Eye Crème Buy Now
2024 Ultrasonic Pest & Insect Repeller (6-Pack) Buy Now
Dream Coat Anti-Humidity Spray Buy Now
Google Pixel 8 Buy Now
Gildan Cotton T-Shirt Pack, Style G2000 Buy Now
Winter Beanie Hat Scarf Gloves Set for Women Buy Now
HD Sound Bluetooth Speaker Buy Now
Hoowel Smart Watch for Men and Women Buy Now
OptiPlex 7020 i5-14500T MFF Buy Now
Michael Kors Oversized Runway Watch Buy Now
Schick Hydro Silk Touch-Up Dermaplaning Tool Buy Now
Men's Casual Blazer Buy Now
Olive Oil Dispenser Bottle for Kitchen Buy Now
Thigh Trimmers: Fat Reduction & Cellulite Buy Now
Women's Tote Bag: Work, Travel, Gym Buy Now
MoreBack to News Headlines
A B.C. family called 911 for an ambulance. A recorded message told them to try again.

A B.C. family called 911 for an ambulance. A recorded message told them to try again.

CTV
Tuesday, April 25, 2023 4:39 AM GMT

Nearly two years after the health minister announced an overhaul of British Columbia’s Emergency Health Services, delays for dispatch and ambulance service continue and an upsetting message greets some callers to 911.

Nearly two years after the health minister announced an overhaul of British Columbia’s Emergency Health Services, delays for dispatch and ambulance service continue and an upsetting message greets some callers to 911. 

Throughout the course of the pandemic, provincial statistics show that calls for emergent and critical medical attention have grown, and while the government has poured millions of dollars into B.C. Emergency Health Services, those seeking help from paramedics can still find themselves waiting on hold after calling the emergency line.

“There was just nothing and about two minutes went by and all of a sudden this message came on and it was a recorded message that said, ‘If this is an emergency, please hang up and dial 911 again,’” said Doug Bigg, describing what happened after he called 911 and was routed to the ambulance service Sunday night. 

He told CTV News his 23-year-old daughter had lost hearing and vision as she started sweating profusely, collapsing as she tried to walk out of a Cloverdale restaurant for some fresh air. He called twice, after following the instructions to hang up and call again the first time. He estimates at least 10 minutes passed before he was put through to a dispatcher.

“We were feeling helpless because we couldn’t do anything for her and we’re waiting and waiting and waiting for an ambulance to show up – that didn’t,” said Biggs, explaining a family member took his daughter to hospital after waiting more than half an hour. “It was a disgusting experience…I’m waiting to talk to someone and the message, they said to call back.”

The chief operating officer for BCEHS said according to their records, the patient was conscious with numb hands by the time their dispatcher was involved.

“We triaged it through our call-taking system and was identified as a low acuity call. We had an ambulance en route to attend,” said Neil Lilley. “I would encourage anyone who has to wait and has a difficult time with a call, especially this family, to reach out to EHS directly and we'd be happy to do a fulsome investigation.”

Read full story on CTV
Share this story on:-
Run 3 Space | Play Space Running GamePlay Run 3, the ultimate space tunnel running game with 300+ challenging levels!Adv.
Traffic Jam 3D | Online Racing GameTraffic Jam 3D is a game where you’ll be driving through heavy traffic.Adv.
Duck Hunt | Play Old Classic GamePlay the classic 1984 light gun shooter game Duck Hunt on your browser.Adv.
More Related News
Parking Slot | Free Parking GamePlay Parking Slot, the best online 3D car driving and parking game.Adv.
Slope Ball Run - Play OnlineSlope Game takes you on an exciting journey of a ball on special paths.Adv.
© 2008 - 2025 Webjosh  |  News Archive  |  Privacy Policy  |  Contact Us