1912 COVID-19 helpline now has 400 lines
The Hindu
According to BBMP officials, it is receiving nearly 3,000 calls from citizens across the city every day
The Bruhat Bengaluru Mahanagara Palike (BBMP) COVID-19 helpline – 1912 – now has 400 lines. The helpline was launched mid-April with 30 lines with the assistance of Bengaluru Electricity Supply Company (Bescom). According to BBMP officials, the helpline was receiving nearly 3,000 calls from citizens across the city every day. “The helpline could just not take the load of calls. The number of lines was first increased to 60, but even that was insufficient. Citizens complained that the helpline was constantly busy and that they couldn’t get through. The number of lines was then increased to 400,” an official said.
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