疫情下的求变与创新：航空公司推出“行李到家”服务

为了求生存求发展，国内民航公司纷纷求新求变，推出“行李到家”等服务，希望能以优质的服务和舒适的体验来吸引客流。

新冠疫情让国内外航空公司受到史无前例的重创。为了求生存求发展，国内民航公司纷纷求新求变，推出“行李到家”等服务，希望能以优质的服务和舒适的体验来吸引客流。

Domestic airlines are taking the brunt of financial pressures caused by the latest resurgence of the COVID-19 pandemic, and they have launched additional innovative services to stay afloat. Yet, analysts remain cautious about the extent to which the service can help carriers increase revenues.

随着近期疫情反弹，面临巨大经济压力的国内航空公司为求生存纷纷推出附加的创新服务。然而，分析师对于这些服务是否能帮助航空公司增加收入仍持有保留态度。

Hainan Airlines, China's fourth-largest carrier, launched a service in late March that helps passengers deliver their luggage home. The service is available at Beijing Capital International Airport and Haikou Meilan International Airport. By ordering the service online, passengers will be able to save the time of waiting for their checked luggage and they don't have to carry heavy suitcases by themselves.

国内第四大航空公司海南航空3月底在北京首都机场、海口美兰机场推出了“行李到家”服务。旅客只需线上下单，即可享受从机场到家门口的行李送达服务，从而为旅客节约行李提取等待时间，免除大件行李搬运的劳累和不便。

After passengers have checked their luggage at departing airports and within one hour after the flight lands, they can order the service through the app or by scanning the bar code at the airports, Hainan Airlines said. The company didn't disclose the specific number of people who have ordered the service so far.

据海南航空称，在办理完托运行李值机手续以后至航班落地后1小时之内，旅客可通过登陆海南航空APP或现场扫描二维码，在线下单办理“行李到家”服务。海南航空没有透露迄今为止订购该服务的具体人数。