With AI, workplace surveillance has ‘skyrocketed’. But are Canadian laws keeping up?
Global News
Employee surveillance can look like a warehouse worker with a mini-computer on their arm that's tracking every movement they make, says one expert.
Technology that tracks your location at work and the time you’re spending in the bathroom. A program that takes random screenshots of your laptop screen. A monitoring system that detects your mood during your shift.
These are just some ways employee surveillance technology — now turbocharged, thanks to the explosive growth of artificial intelligence — is being deployed.
Canada’s laws aren’t keeping up, experts warn.
“Any working device that your employer puts in your hand, you can assume it has some way of monitoring your work and productivity,” said Valerio De Stefano, Canada research chair in innovation law and society at York University.
“Electronic monitoring is a reality for most workers.”
Artificial intelligence could also be determining whether someone gets, or keeps, a job in the first place.
Automated hiring is already “extremely widespread,” with nearly all Fortune 500 companies in the United States using AI to hire new workers, De Stefano said.
Unlike traditional monitoring, he added, AI is making “autonomous decisions about hiring, retention and discipline” or providing recommendations to the employer about such decisions.