'Digital innovations will enhance customer value propositions'

Doha: Doha Bank hosted a customer event on ‘Digital innovation in financial services’ virtually on October 20. During the event Dr R Seetharaman, CEO Doha Bank, gave the concept note. 

He said, "According to IMF Oct 2021, global growth is at 5.9 percent in 2021. Advanced economies are expected to grow by 5.2 percent in 2021. Emerging markets and Developing economies are expected to grow by 6.4 percent in 2021.”

Dr. R. Seetharaman highlighted digital innovations. He said, “3D printing is impacting healthcare. Robots are best partners for humans. Artificial Intelligence will have wide ranging applications. Internet of things (IOT) will connect various gadgets. Major tech players have ventured into voice technology. The digital innovation is to simplify travel and trade and improve customer’s value proposition. Various applications impacting Banking Industry include Mobile Wallet, Open Banking, AIs on Payment and Digital eco system. The year 2020 was an inflection point for individuals, businesses, and economies around the globe. E-commerce, having deep interests on both sides, rose as a natural winner.”